Terms of use

Website Terms of use

Please contact us if you have any questions
about our terms

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy included below, govern Tourist Network’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Paradigm Media Ltd trading as Tourist Network is the owner of this website. The term ‘Tourist Network’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Tourist Network, Cockpit House, Durley Road, Horton Heath, Eastleigh, Hampshire, SO50 7DY. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy


This privacy policy sets out how Tourist Network uses and protects any information that you give Tourist Network when you use this website.

Tourist Network is committed to ensuring that your privacy is protected and to maintaining the trust and confidence of its customers. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy has been set out to comply to the latest General Data Protection Regulation (GDPR) standards. This policy is subject to changes and will be reviewed annually, please check back to this policy from time to time to ensure you are happy with any changes.

This policy applies whether you visit our website www.touristnetwork.co.uk, contact us online or meet us at an event. This policy sets out to inform you of:

- how we use your data;

- what personal data we collect;

- how we ensure your privacy is maintained; and

- your legal rights relating to your personal data.

What we collect

In this section we have set out:

a)     The general categories of personal data that we may process;

b)     The purposes for which we may process personal data; and

c)     The legal basis of the processing

We may process data about your use of our website, social media and services.

We may collect the following information:

-        Name and job title

-        Contact information including email address and direct dial

-        Demographic information such as company postcode

-        Records of conversations

-        Your social media profile details

-        Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

-        Internal record keeping

-        We may use the information to improve our products and services

-        We may periodically send tailored emails about new products or other information which we think you may find interesting using the email address you have provided. This is processing which is necessary for our legitimate interests in delivering relevant content to our customers

-        From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website and social media sites according to your interests

-        We use personal information to deliver marketing and event communication to you across various platforms including email, phone and mail. We will do this to you during the period of your relationship with Tourist Network and, unless specifically instructed otherwise by you for a reasonable period after the relationship has ended to inform you about products, services and special offers which we believe may be of interest to you.


At Tourist network we like to keep you updated with our latest products, services and what we have been involved in. We achieve this by sending out our monthly newsletters. As part of our registration process for our newsletters we collect personal information. We don’t rent or trade email lists with other organisations or businesses.

You can unsubscribe from the newsletters by either clicking the unsubscribe button on the email itself or by contacting us at info@touristnetwork.co.uk.


We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Links to other websites

Our website and social media pages may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We may be required to use and retain personal information for loss prevention and to protect our rights, privacy, safety or those of other persons in accordance with our legitimate interests.

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@touristnetwork.co.uk

We will not sell, distribute or lease any of your personal information to third parties unless we have your permission or are required by law to do so. The only exception to this will be in the event of a sale, restructure, acquisition of all or any part of our business, assets, or stock.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You are entitled to view or amend the personal information that we hold. Email your request to our data protection officer at info@touristnetwork.co.uk to obtain an Access Request form. Alternatively, please write to Tourist Network, Cockpit House, Durley Road, Eastleigh, Hampshire, SO50 7DY.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Where we have relied upon your consent to process your personal data, you have the right to withdraw that consent. To opt out of marketing, you can contact us at info@touristnetwork.co.uk or you can use the unsubscribe link found in the marketing communication you have received.


What are cookies?

Like most websites, Tourist Network’s website uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere. 

How we use cookies

Tourist Network uses traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and in general the website may not operate properly if cookies are switched off.


It is often difficult to ascertain the effectiveness of some marketing campaigns. However, the exposure given to Southwark Cathedral during 2011 through the screening of our short video on the Thames Clippers has often been favourably commented upon, both by individuals and tour operators.

With a very limited advertising budget it is always good to know that money being expended is being used effectively.

Southwark Cathedral